Privacy Policy

BNB ("we", "our", or "us") operates a rental and accommodation platform. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services, including as a guest or a host.

We collect information you provide (e.g. name, email, phone, payment details, profile and listing information), information from your use of our services (e.g. bookings, searches, messages), and technical data (e.g. device, IP, cookies). For hosts, we may also collect property details and verification information.

We use your information to provide and improve our rental platform, process bookings and payments, communicate with you, verify identities, send service-related and marketing communications (where permitted), prevent fraud, and comply with legal obligations.

We may share information with hosts or guests as needed to complete bookings, with payment and service providers, and with authorities when required by law. We do not sell your personal information to third parties for their marketing.

We retain your information for as long as needed to provide our services and fulfill the purposes described in this policy, and as required by law. We implement appropriate technical and organizational measures to protect your data.

Depending on your location, you may have rights to access, correct, delete, or port your data, and to object to or restrict certain processing. You can update your account settings or contact us to exercise these rights.

We use cookies and similar technologies to operate the site, remember preferences, and analyze usage. You can manage cookie settings in your browser.

For questions about this Privacy Policy or our data practices, please contact us through our Help Center or the contact details provided on our platform.